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Specification Development Organisations need Strategic Methodology

Looking through the ITIL Service Strategy document it is clear that SDOs, such as HL7, would greatly benefit from using the ITIL methodology to define and maintain a set of services that they deliver to their membership and other customers and stakeholders. As a membership organisation that creates standards, HL7 has been delivering valuable services for years - but these have never been well defined, and their value has therefore not been demonstrated or managed.

Taking on such a methodology would also open up the interoperability space to those who work on delivering other services to support healthcare - who happen to be major stakeholders who will benefit from effective healthcare interoperability standards.

This is a critical part of broader stakeholder engagement by the Standards Development Community.

By Charlie McCay

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